Collaborator Role
Are you a seasoned fractional leader with a passion for helping startups and scaling companies deliver exceptional customer experiences? MiNDPOP Toolkit is seeking a Fractional Customer Success Leader to own our customer success section. This is a unique opportunity to collaborate with other experts, create high-impact resources, and elevate your personal brand while giving back to the software community.
What You’ll Do
Own the Customer Success Section: Develop resources that empower businesses to scale their customer success teams, improve retention, and optimize feedback loops. Your insights will help teams build customer loyalty while managing growth challenges.
Content Creation: Over a six-month ramp-up, contribute 2–3 posts per month, including concise articles, practical guides, and tools/templates that reflect your deep expertise in scaling customer success operations.
LinkedIn Engagement: Share your content on LinkedIn to grow your professional influence, engage with the fractional community, and expand the reach of MiNDPOP Toolkit.
Collaborative Growth: Work with a team of contributors to ensure equal promotion of all personal brands, while elevating MiNDPOP as the trusted resource for startups and scaling companies.
Why Join?
Empower Businesses: Use your expertise to help companies build scalable customer success frameworks that enhance satisfaction and retention.
Boost Your Personal Brand: Position yourself as a customer success thought leader through LinkedIn, collaborative campaigns, and co-marketing initiatives.
Revenue Sharing: Share in the proceeds from sponsorships and ads featured on the Toolkit, making your contributions more rewarding.
Flexible Commitment: Continue your fractional work while contributing on a schedule that fits your availability, with tools to help plan and schedule posts.
Who We’re Looking For
A fractional customer success leader with a proven track record of scaling teams and driving exceptional customer experiences.
A team-oriented collaborator eager to grow their personal brand while contributing to a shared vision of empowering startups and growth-stage companies.
A content creator experienced in delivering concise, actionable insights that resonate with customer success professionals.
If you’re ready to lead the Customer Success section, share your knowledge, and grow alongside a team of experts, we’d love to have you on board. Let’s build something impactful together!
About the toolkit
At MiNDPOP Toolkit, we believe in the power of collaboration to achieve extraordinary things. We’re a collective of fractional and consulting professionals—experts in product strategy, marketing, sales, operations, design, and more—working together to elevate our businesses while giving back to the software community.
Our mission is simple: to create actionable, high-quality resources that empower startups and scaling companies to succeed. From concise articles to practical tools and templates, everything we do is designed to help teams tackle real-world challenges and achieve their goals.
This is not a profit-driven initiative. At this time, MiNDPOP Toolkit generates no revenue. Our purpose is to drive visibility for each contributor’s expertise, support the growth of our personal brands, and provide meaningful value to the software business community.
By collaborating as a unified team, we amplify our collective reach, connect with broader networks, and position ourselves as trusted leaders in our fields. Together, we’re building a resource that supports not only the businesses we serve but also each other as we grow and thrive.
Whether you’re looking to solve a business challenge or seeking an expert to help guide your journey, MiNDPOP Toolkit is here to inspire, empower, and elevate.