BUSINESS STRATEGY
Build Your Go-To-Market and Revenue Plan
Develop Your Go-To-Market (GTM) Strategy
Design a go-to-market approach that matches how your customers discover, evaluate, and buy. Choose between product-led, sales-led, or hybrid motions and align your launch sequence, messaging, and entry points accordingly.
Why it's Matters
Even the best product fails without a plan to reach, convert, and grow your customer base. Your GTM strategy defines how you enter the market, attract the right ICPs, and move them through awareness to decision and adoption in a repeatable, scalable way.
What You Need to Do
Identify your most relevant entry points and channels
Define the customer journey from first touch to closed deal
Align marketing, sales, product, and success around a shared plan
Build a GTM motion that matches your ICP’s expectations and buying behaviour
How to Approach It
Choose your motion(s):
Product-led - Users try the product on their own, with support
Sales-led - High-touch consultative sales process
Marketing-led - Inbound education drives demand
Hybrid - Common in B2B SaaS scale-ups (e.g. PLG motion with sales assist)
Map the full customer journey:
Awareness → Interest → Consideration → Decision → Adoption → Expansion
What do buyers need to know/do at each stage?
Who owns each part internally?
Pick priority channels and tactics based on ICP:
Content? Paid? Events? Communities? Referrals? Cold outbound?
Where does your audience already gather and learn?
Align teams with consistent messaging and experience:
Ensure marketing, sales, and CS tell the same story
Design smooth handoffs between functions
Deliverables
Documented GTM strategy
ICP-specific funnel/journey map
GTM team roles & responsibilities
Core positioning/messaging guide (aligned with value proposition)
How to Tell if You Got It Right
Teams share the same understanding of how GTM works
Channels and content align with where your ICP buys
Sales and marketing loops improve over time (measurably)
You can explain your GTM approach to investors or partners in 2-3 slides
What to Watch Out For
Launching in all directions at once
Choosing a GTM motion that doesn’t match your product or buyer
Internal teams working with different assumptions or funnels
Underestimating how long it takes to build momentum